Job Title: Sales and Supply Chain Coordinator
Reports to: Sales Office Manager
Location: FQ, Trafford Park, Manchester
Working Hours: Full Time, Monday to Friday
A brief overview of the company:
Established since 1990, Per-Scent has over 30 years of experience in brand building, new product development, manufacturing services and distribution globally. Per-Scent is the UK’s leading fragrance and beauty distributor of the most sought-after brands across premium, celebrity and lifestyle fragrances.
| We Create | We Develop | We Market | We Distribute |
Role Overview:
The Sales and Supply Chain Coordinator will be responsible for ensuring smooth operations within the Sale & Supply chain and providing comprehensive support to the sales team. This role involves managing customer accounts, processing orders, tracking inventory, and ensuring that customer requirements are met in a timely manner. The ideal candidate will have excellent organizational and communication skills, a proactive attitude, and the ability to work collaboratively across departments.
Key Responsibilities:
Customer Account Management:
o Assist in the daily management of customer accounts.
O Ensure all sales orders are received and processed promptly to meet customer requirements.
O Create and maintain the set-up of customer product files, including the completion of new line forms and helping with customer range plans.
Order Processing and Invoicing:
o Ensure all daily invoicing is processed, reconciled, and delivered to customers.
o Track customer sales orders through to invoicing.
o Report daily order trackers and sales reconciliation reports.
Sales Support:
o Provide full support to the Sales Account Managers, including setting up and maintaining customer accounts, creating quotes, and processing all orders end to end.
o Maintain customer product listings and handle payment processing.
o Assist with the information flow between departments to ensure smooth operations.
Customer Service:
o Fully support in resolving customer queries.
o Develop and maintain good relationships with customers to ensure their expectations are met.
Administrative Duties:
o Ensure all administrative duties are completed on time.
o Raise transfer orders and handle new item creation.
o Assist in the preparation of sales and inventory reports.
Requirements:
o Proven experience in a supply chain or sales support role.
o Strong organizational and time-management skills.
o Excellent communication and interpersonal skills.
o Proficiency in Microsoft Office Suite and ERP systems.
o Ability to work independently and as part of a team.
o Attention to detail and a high level of accuracy.
o Problem-solving skills and the ability to handle multiple tasks simultaneously.
Desired:
* Experience of Microsoft Dynamics – Business Central