E-commerce Manager

Discipline: E-Commerce
Job type: Permanent
Job ref: 005723
Published: 20 days ago

A bit about us: Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at www.thefragranceshop.co.uk. We are expanding and are looking for a E-Commerce Manager to join the team and be part of a growing and vibrant brand.
 

Why you’ll love working here:

Enjoy work-life balance with our flexible working scheme - including working from home allowance, duvet days and the choice to flex your working hours

Vibrant state-of-the-art office, conveniently located in Trafford Park with great transport links and free onsite parking

No need to travel to the gym – we have one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time

Generous staff discounts on a wide range of fabulous fragrances

Excellent progression and development opportunities - work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space

 

The role: Are you a results-driven individual with a passion for affiliates and a desire to make a difference? We have just the role for you‿

Reporting to the Head of E-commerce & Digital, The E-Commerce Manager will focus on driving onsite trading performance, using a data driven approach to drive commercial results.

 

What you’ll be doing:

Responsible for managing daily e-commerce operations including website performance.  

Manage category & brand performance online. Sharing insights with relevant stakeholders internally & externally.

Identify growth opportunities across online channels to increase revenue, improve conversion & enhance the customer experience.

Work with technology development teams to ensure smooth website functionality & work through technical improvements.

Update website content online to meet business needs & seasonal moments via banners or online codes.

Own the online trading calendar to drive commercial performance & plan accordingly with all digital teams.

Adopt a data-driven approach, using multiple relevant data points (page views, conversion, traffic sources, pricing, and availability) to drive commercial performance. Use analytics tools to monitor & report on website performance

Ensure accurate and up-to-date product listings, descriptions, pricing & images.

Collaborate with B&M teams to manage online assortment & merchandising.

Lead the e-commerce team, supporting their development through guidance & training.

Work with the warehouse teams to manage online order volumes.

Stay informed about industry trends & competitor activities to maintain a competitive edge.

Support with leading on the e-commerce roadmap. Devise short and long term strategies to deliver high levels of measurable growth in traffic, revenue and profit.

 

What you’ll bring:
We are looking to hire someone who is a data driven individual & experience in e-commerce trading teams with excellent communication and analytical skills. Experience in an e-commerce managerial position is preferred with a proven track record of driving commercial growth with the ability to also lead and inspire a team.

 

How to apply:

Simply upload your CV via our careers page.

Join us now and help shape the future of fragrance retail!

 

The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.   

 

Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.